How can we help?
Search the FAQs below, or reach our team through the support request form. Response times vary with request volume.
Please don’t send sensitive information.
Never share your online-banking password, full account numbers, Social Security number, credit-card number, API credentials, or one-time passcodes in a support request.
Getting started
Financial connections
Alerts & insights
Subscription & billing
Account & privacy
Still need help?
Submit a request from your account and FlowRadar will create a reference number so the request can be tracked. Response times vary with request volume.
FlowRadar AI helps you spot financial activity that may deserve attention. It does not guarantee detection of every fraudulent, unauthorized, or incorrect transaction, and it does not replace your financial institution, a financial advisor, an accountant, an attorney, or any other professional service. Always confirm questionable activity with your institution.